General Terms and Conditions

This page sets out the rules that govern your use of Minebit Casino. It explains the relationship between us and our users, and describes responsibilities, eligibility, deposits and withdrawals, promotions, and how disputes and updates to these terms are handled. We ask that you read these terms carefully before creating or using an account.

Account responsibilities

You are responsible for maintaining the accuracy of the information on your account and for keeping your login details secure. Only you should access your account using your credentials. We may suspend or close accounts where we suspect fraud, unauthorised access, or activity that breaches these terms.

Account verification

We may require identity and address verification to process deposits, withdrawals, or bonus claims. Until verification is complete, some account features may be restricted. Providing requested documents promptly helps prevent delays with withdrawals and account access.

Account security

Notify us immediately if you suspect unauthorised access or loss of your password. We are not liable for losses caused by failure to protect account credentials. We reserve the right to lock or change account access procedures where necessary for security reasons.

Eligibility requirements

To use Minebit Casino you must be of legal age in your jurisdiction and located where participation in online casino services is permitted. We may restrict access from certain countries or regions and will refuse registration where local law prohibits online gambling. One account per person is permitted unless explicitly agreed in writing.

Acceptable platform use

Our services are for lawful, personal use only. Prohibited activity includes using multiple accounts to circumvent limits, collusion, automated or bot play, chargeback fraud, and any attempt to manipulate games or promotions. Abusive or threatening behaviour towards staff or other users is not tolerated and may result in account closure.

General bonus and promotion rules

All promotions are subject to specific terms that accompany each offer. Wagering requirements, maximum bet limits during bonus play, game eligibility, expiry periods, and verification conditions may apply. We reserve the right to cancel or amend promotions and to withhold bonus funds where we suspect abuse or non-compliance with promotion rules.

Deposits and withdrawals

Funds may be deposited and withdrawn using the payment methods displayed in your account. Withdrawal requests are subject to verification checks and to our anti-fraud and anti-money-laundering procedures. We may apply limits, hold funds for review, or require additional documentation before releasing funds. Any fees or processing times are set out in the payments section of your account.

Dispute resolution

If you have a dispute, contact our support team so we can review the matter. We aim to resolve issues promptly and fairly. Where disputes cannot be resolved informally, the resolution process stated in these terms will apply and any applicable law will govern the outcome.

Updates to terms and conditions

We may update these terms from time to time. Changes will be posted on the site and, where appropriate, notified to you. Continued use of your account after changes are posted constitutes acceptance of the revised terms. You should review these terms periodically to stay informed of any updates.